KAWAI is one of the most renowned manufacturers of grand pianos, upright pianos and digital pianos, and the name has stood for quality since 1927. Kawai stands behind this long history, and the knowledge and expertise that go into every instrument, by offering a manufacturer’s warranty to the original purchaser.
The contractual and/or statutory rights of the end customer shall not be affected by this warranty.
Within the UK, the Kawai warranty is divided by product categories as below:
Upright Pianos:
10 years manufacturer's warranty for the original purchaser, from the date of purchase
Grand Pianos:
10 years manufacturer's warranty for the original purchaser, from the date of purchase
Anytime Uprights / Anytime Grands:
10 years manufacturer's warranty for the original purchaser from the date of purchase for the acoustic instrument, and 5 years for the electronic parts.
Digital Pianos:
Kawai digital pianos fall within the below warranty structure:
Model / Range | Warranty Period (Parts & Labour) |
KDP Series & ES110/ES120 | For two (2) years from the date of original retail purchase |
ES520/ES920, CN Series, DG Series, MP Series and VPC Series | For three (3) years from the date of original retail purchase |
CA Series and Novus Series | For five (5) years from the date of original retail purchase |
For full digital piano warranty information, click here:
KAWAI Digital Piano Guarantee Document